Tuesday, March 03, 2009

Desafio 2 - Office Phone: how good listener are you?

Watch the following video and pay attention to the expressions used on the phone. Then write down the whole conversation between Carl and Marty's secretary.

The first sentence has been done for you:
"Good morning, Bolster Motors, how can I help you?..."


3 comments:

Nelson said...

It was a more difficult activity, but very useful.

Anonymous said...

I agree with nelson…it’s a bit more difficult but i like the exercise.

Cátia Sousa said...

This activity is very difficult.